Shipping Policy

Shipping Policy

Thank you for shopping with us! We want to ensure your order arrives in perfect condition and in a timely manner. Please take a moment to review our shipping policy.

1. Processing Time:

  • Orders are typically processed within 1-3 business days.

 

2. Estimated Delivery Time:

  • Our standard delivery time is approximately 7 to 15 days from the date of order confirmation. Please note that this is an estimate and actual delivery times may vary depending on factors such as product availability, shipping destination, and unforeseen circumstances.

 

3. Shipping Methods:

  • We partner with reputable carriers to ensure your order is delivered safely and efficiently. The carrier used for your order will be specified at the time of shipment.

 

4. Shipping Fees:

  • We are pleased to offer complimentary standard shipping on all orders, regardless of the purchase amount. There are no additional shipping fees for any order placed on our platform. Enjoy hassle-free shopping with us!

 

5. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment.

 

6. International Shipping:

  • At present, our shipping services are limited to Singapore. While we do offer international shipping, certain regions may not be covered at this time.

 

7. Shipping Restrictions:
    • Please note that there may be certain products or locations where we are unable to ship. Any such restrictions will be clearly indicated on the product page.

     

    8. Delivery Issues:

    • If you encounter any issues with the delivery of your order, please contact our customer support team at support@eslyfe.com for assistance.

     

    9. Returns and Exchanges:

    • For information on returns and exchanges, please refer to our FAQs Page.

     

    10. Contact Us:

    • If you have any questions or concerns about our shipping policy, please feel free to reach out to us at support@eslyfe.com.

    Thank you for shopping with us!